Term and Conditions

Greetings, Halloween enthusiasts! At Spooky Home Decor, we’re dedicated to making your haunting experience spectacular. These Terms and Conditions outline the rules and regulations for using our website and purchasing our spooktacular products. By accessing our site and making a purchase, you agree to these terms in full. If you disagree with any part, please refrain from using our website.

1. User Responsibilities

As a user of SpookyHomeDecor.com, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes and not engage in any fraudulent activities
• Not attempt to undermine the security or proper functioning of our website
• Be responsible for all activities that occur under your account
• Ensure you are of legal age to form a binding contract in your jurisdiction

2. Products and Services Description

Spooky Home Decor specializes in high-quality Halloween decorations including:

• Decorative Lights and Halloween Lights
• Groundbreaker decorations
• Halloween Animatronics
• Indoor and Outdoor Halloween Decor
• Halloween Inflatables and Inflatable Coolers
• Spider Decorations and Spooky Scary Skeletons
• Spooky Trees and Hanging Decorations
• Various lighting options: Icicle Lights, Net Lights, Pathway Lights, String Lights, and Specialty Lighting

3. Orders and Payment Terms

Order Process:

When you place an order, you will receive an acknowledgment email. This is not an order confirmation. Your order is officially accepted when we send a confirmation email, which typically occurs within 1-2 business days after payment verification.

Pricing and Payment:

All prices are listed in US dollars. We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Your payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

Shipping:

We ship to most regions globally, excluding parts of Asia and remote areas. We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx. Delivery within 10-15 business days after shipment.
• Free Shipping: Available on orders over $50 via EMS. Delivery within 15-25 business days after shipment.

Orders are processed within 1-2 business days after payment confirmation. Delivery times are estimates and may vary based on location and customs processing.

4. Returns and Exchanges

We want you to be thrilled with your spooky purchases! Our return policy is designed to be as straightforward as a zombie’s shuffle.

Eligibility:

We accept returns and exchanges for most items within 15 days of delivery. To be eligible, items must be:

• Unused and in original condition
• In the original packaging with all tags attached
• Accompanied by the original receipt or proof of purchase

Non-Returnable Items:

Due to their nature, the following cannot be returned or exchanged:

• Halloween Animatronics (if opened or used)
• Inflatable Coolers (for hygiene reasons, once opened)
• Specialty Lighting (if opened or used)
• Any item that has been assembled, used, or damaged after delivery

If you receive a defective or incorrect item from these categories, contact us immediately at [email protected].

Return Process:

To initiate a return or exchange:

1. Email us at [email protected] within 15 days of delivery with your order number and details
2. Wait for our instructions and return authorization number
3. Securely pack the item with proof of purchase and ship to the provided address
4. Once received and inspected, we’ll process your refund or exchange

Customers are responsible for return shipping costs unless the return is due to our error.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Spooky Home Decor or our suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

You retain rights to any content you submit to us (such as product reviews), but you grant us a perpetual, royalty-free license to use, modify, and display that content for promotional and business purposes.

6. Limitation of Liability

Spooky Home Decor shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our products or website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on the website
• Any other matter relating to our services

Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the product(s) in question.

7. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Texas, United States. Any disputes shall be resolved in the courts located in Harris County, Texas.

We encourage you to contact us first at [email protected] with any concerns. We’ll do our best to resolve issues amicably before pursuing formal dispute resolution.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact our friendly team of Halloween enthusiasts:

Email: [email protected]
Mail: Spooky Home Decor
2054 Fannie Street
Houston, TX 77095 USA